Al Wazn Al Mithaly understands how important timely delivery is to our customers. We process orders as quickly as possible and provide flexible shipping options to meet different customer needs.

 

Shipping Cost and Courier Selection

• Shipping costs are determined during checkout based on the courier selected by the customer.
• We offer multiple shipping companies and courier options at checkout, allowing customers to choose the service that best suits their preference in terms of cost and speed.
• Any applicable shipping fees will be clearly displayed before order confirmation.
• For heavy or oversized items, additional shipping charges may apply. Our team will contact you for approval before dispatch if this occurs.

 

Delivery Timeframe

• The standard delivery duration is up to 3 business days from the order processing date.
• Delivery times may vary slightly depending on the selected courier, delivery location, public holidays, or special occasions.
• Estimated delivery timelines will be shown during checkout based on the chosen shipping company.

 

Business Days

• Business days are Sunday through Thursday.
• Friday and Saturday are non-business days.
• Orders placed after 10:00 AM will be processed on the next business day.

 

Order Delivery Process and Conditions

All shipping and delivery services are handled by trusted third-party courier companies under formal agreements to ensure reliable service and shipment tracking.

To ensure accurate and timely delivery, customers must provide the following at checkout:

• A complete and accurate delivery address
• A valid and reachable mobile number

 

Important Notices

• Incomplete or incorrect delivery information may result in delays, misdelivery, or lost shipments.
• Delivery agents may not be required to verify recipient identity upon delivery.
• Al Wazn Al Mithaly is not responsible for delivery issues caused by incorrect or inaccurate customer-provided information.

 

Free Shipping and Promotional Offers

From time to time, we may offer free shipping promotions on selected products or for a limited period.

Please note:

• Products not eligible for free shipping will not display the Free Shipping icon.
• Clearance and special offer items are excluded from free shipping unless stated otherwise.
• If your cart includes both eligible and non-eligible items, shipping charges will apply accordingly and will be shown at checkout.

 

Company Rights

Al Wazn Al Mithaly reserves the right to restrict or deny free shipping offers for orders that appear to be placed by resellers, distributors, or vendors, ensuring fairness for individual customers.

For further assistance, please contact our customer service team through our support channels.